If you are using the Android version of Livescribe+, please also start and then shut down Livescribe Link. If you have multiple devices, make sure Livescribe+ is shut down on all of them. Shut down the Livescribe+ app ( 83103 - LIVESCRIBE+ - Shutting down the Livescribe+ app).If the device is compatible and Bluetooth is on but the app does not prompt to Pair:
If the LED is blinking green on your smartpen but the Livescribe+ app won't prompt you to Pair or respond when you tap 'Connect to Smartpen' under Settings, make sure the iOS or Android device is compatible - 83002 - LIVESCRIBE+ - System requirements of Livescribe 3 smartpen and Livescribe+.Īlso make sure Bluetooth has been enabled on your device by accessing 83105 - LIVESCRIBE 3 - How to turn on Bluetooth for your iOS device. Taking your device back to a stock ROM version maybe the only solution if the steps below don't help. NOTE: For Android devices, if you have rooted the device AND updated the ROM to a non-standard/stock version, you may not be able to pair/sync properly with our Bluetooth Smart Low Energy smartpen as it does not use the Classic Bluetooth Settings of your device. If you cannot get your smartpen to pair or sync with Livescribe+ these steps should help. I can't get my pen to pair and/or sync with Livescribe+. LIVESCRIBE+ - Smartpen not pairing/syncing with Livescribe+
